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Understanding the Powerful Voice of the Consumer

One of the great advantages of the digital age is the vast amount of information and opinions that consumers are exposed to when making a buying decision. This gives enormous exposure to businesses, whether in a positive or negative way. With this significant increase in information, unbiased and authentic customer reviews become increasingly important to both consumers as well as businesses. As a result, a thorough reputation management is of the utmost importance.

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Posted by Uberall

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