2M+ locations managed

Google, Facebook, Trustpilot, TripAdvisor and more

Every review answered,
in your brand voice.

Bring every review into one inbox, reply in minutes with AI and templates, and keep franchisees on-brand with approval workflows.

BOOK YOUR DEMO

Trusted by Leading Companies

01 — The shift

A review is a public conversation, and the next customer is reading it. So are Google and ChatGPT. Google wants replies within 24 hours; most teams can't get close with the headcount they have. We built one inbox that handles the routine replies for you, so your people can focus on the reviews that need a human.

02 — The answer
Heard.
Answered.
Trusted.

Reply rate up. Hours spent, down.

Star-only reviews get an on-brand reply automatically. Reviews with text get an AI draft that reads the sentiment and your guidelines. Your team approves, edits or sends in bulk. Up to 40 replies in five minutes.

Unified inbox

Google, Facebook, Trustpilot and
TripAdvisor, in one view.

AI replies

Drafts that read the review,
the rating and your tone.

Automated responses

Star-only reviews answered
on-brand, within the hour.

Brand control

Templates, approval flows and
guardrails for every franchisee.

Alerts

Know the moment a 1-star
or a flagged keyword lands.

Sentiment insights

See what customers praise and
complain about, by location.

Mobile app

Location managers reply
from the shop floor.

Industry Examples

Retail

Hundreds of stores, thousands of reviews. Automate the five-star thank-yous and route the complaints to the right regional manager.

Industry Examples

Restaurants

Diners read the replies as closely as the reviews. Respond fast, sound like your brand, and spot the location where the kitchen is slipping.

Industry Examples

Services

A dealership, a bank branch or a salon lives on local trust. Catch every negative review within minutes and move it offline before it spreads.

Industry Examples

Healthcare

Patient feedback needs care and compliance. Approval workflows keep every reply appropriate, and practitioners never have to log in.

01.
Retail
02.
Restaurants
03.
Services
04.
Healthcare

Client stories

How multi-location brands turn every review into a reason to visit, with one platform.

“

What is really exceptional about Uberall is their willingness to work together to find the best solution for their customers — the ease of use, the continuous development of the platform, and the respectful exchange at eye level.

Carsten H.
Manager Strategisches Marketing · via G2

Replies on autopilot,
humans where it matters.

Explore automation
“

Uberall is fantastic to help a small marketing team assist 20+ stores. They care for their customers and support is very quick to respond. They keep up with technology updates as well.

Tammy L.
Enterprise customer · via G2
30–40%
Share of reviews with a star rating and no text, which can be answered automatically
“

Tools like automatic review response are great for giving a sense of closeness to potential customers. It's also easy to incorporate small improvements to our pages, such as CTA buttons and shortcuts to the nearest store location.

Elain L.
IT Assistant · via G2

Onboarding in weeks,
not quarters.

Explore onboarding
Partner Network

Expand Your Reach with Our Network Partners

Hundreds of directories, search engines, maps, voice assistants and AI platforms — connected through one integration. Get your locations everywhere customers look, without managing each channel by hand.

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Become a Partner

Want to Build Local Visibility into Your Offer?

Agencies, resellers and platforms use our infrastructure to make local marketing part of their own customer experience. We provide the technology, training and support you need to launch quickly — if you want to connect with customers in new ways, get in touch.

Chat to an Expert

Get in touch with us

01
A quick look at your current reply rate and response time.
02
A demo built around your review platforms and team setup.
03
A plan for automation, templates and approval workflows.