Scale Review Responses

Scaling Review Responses With a Human Touch

Manage and reply to thousands of customer reviews in minutes. Our AI-powered tools help your teams respond faster, boost star ratings, and build trust and reputation across locations.

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98%
Review Reply Rate
21%
of reviews are responded to automatically using Uberall’s AI-Powered Review Assistant
25x
increase in 5-star reviews**

Uberall is the Platform of Choice for Leading Brands Like

Acme Brick
Adidas
Blue Tomato
BP
Burger King
California Pizza Kitchen
Cobs Bread
Crate & Barrel
Cushman & Wakefield
Ellie Mental Health
EvGo
EweGo
Guess
Hellmann Worldwide
Indian Motorcycle
Ionity
Jet
KFC
LAKRIDS BY BÜLOW
Le Creuset
Motorpoint
M&S
Palladium Hotel Group
Paper and Tea
Pizzaville
Polaris
PostNL
Powerdot
Pret a Manager
Puma
REMAX
Rent c Car
Schwarzkopf
Shell
Sostrenegrene
SUNMED
Total Energies
VIP Tires
Yves Rocher

Uberall Features

The Smart & Easy Way to Respond to Every Review

Generate Consistent Review Responses at Scale

Our AI assistant drafts personalized, relevant responses for every review, helping you reply faster without losing authenticity. 

The AI mirrors your brand tone, understands sentiment, and ensures every customer feels heard while saving your team hours of manual work. 

AI auto-response rule settings for review replies

Handle Thousands of Reviews in Minutes

Reply to dozens of reviews in just a few clicks with unique and personalized AI responses. 

Uberall streamlines large-scale responses with smart filtering, prioritization, and automation, helping your teams maintain quality and consistency even when managing thousands of locations.

Bulk reply to customer reviews with AI-generated responses

Empower Your Team While Keeping Control

Maintain full oversight of your brand reputation with our flexible approval workflows. Assign roles, review responses before publishing, or let trusted managers reply directly through the Uberall mobile app. 

This ensures every interaction stays professional, on-brand, and aligned with your company’s voice, even on the go. 

User role permissions for review response approval

See What Customers Really Think

Uberall’s built-in sentiment analysis helps you understand what drives customer satisfaction and what does the opposite. 

By analyzing all your reviews, it identifies trends, flags urgent issues, and prioritizes replies that have the highest impact on your reputation. 

Sentiment analysis breakdown of customer reviews

Manage All Locations From One Place

Oversee every review, rating, and response across all your locations and channels — Google, Apple Maps, Facebook, Yelp, and more — in a single dashboard.

Uberall centralizes your data, simplifies performance tracking, and gives you a complete view of your brand reputation at scale.

Review inbox with connected platform icons for Google, Apple, Facebook, Yelp, and TripAdvisor

Location audit

Location Marketing Audit

Enter the company name that you use across your Google Business Profiles, the country and the number of locations you want to test, make yourself a coffee and your results are there!

Business Search

Enter your business name

Marketing region

Select language

Number of locations

Deep Scan

Adds star contribution, review response rate, Google Posts analysis. Takes longer (~1-2 extra min.)

Audit progress:

> Looking up "Flow_Ninja" business locations on Google…

This is some text inside of a div block.

AI-generated summaries can be inaccurate. Double-check important info.

NAP Scorecard

Based on 10 businesses

13% better than listed businesses

Overall Score

Listings Health

Business Name

10/10

Address

10/10

Phone

10/10

Category

10/10

Bing Places Consistency

Skipped

Apple Maps Consistency

8/10 found

Review Score

Rating

8/10 above 4.0

Review Count

10/10 have 10+

Response Rate

0%

Local Page

Website

10/10

Opening Hours

10/10

Local Website URL

10/10 local

Google Posts

0/10 active

Photos

avg 0 per location

Your personalized audit summary will appear here.

Run the Audit tool to get results for your business
Results (10 locations)
Button Text

#

Name

Address

Phone

Website

Hours

Rating

Reviews

Claim

Google

Bing

Apple

how it works

The way Uberall supports the industry

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30+ Review Response Templates for Google, Yelp, and More

Want to boost your reputation? Discover ready-to-use review response templates for Google and other platforms; to increase response rates and satisfaction.

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AI Reviews: Multi-Location Reputation, Boost Sales

Discover how AI simplifies multi-location review management, turning customer feedback into a stronger reputation and more sales across all your locations.

Young woman in green sweater showing thumbs down gesture with a displeased expression on blue background.
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How to Report A Fake Google Review

Discover How To Spot and Remove Fake Reviews from Google, Facebook, Yelp and other major review sites.

Hands typing on laptop keyboard with floating happy, neutral, and sad face icons and star ratings.
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Unify Your Online Reputation with Smart Tools for Brands

Find the best online reputation management tools to unify your brand's reviews, social listening, and listings to build customer trust and drive growth.

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Pricing

Scale Your Reputation, Not Expenses

Uberall’s flexible pricing plans adapt to your budget and needs, empowering every team to manage reviews efficiently, improve response times, and boost reputation with less manual work.

Show up

Improve your visibility

select plan
  • Uberall Essentials

  • Listings

Level Up with these Add-Ons

  • Posting to Google & Apple

  • Analytics Plus

  • Collaborate Plus

39%

Revenues per click to directions.

Stand Out

Create engagement with local communities at scale

select plan
  • Uberall Essentials

  • Listings

  • Reviews

  • Local social

  • Posting to Google & Apple

Level Up with these Add-Ons

  • Reviews Plus

  • Analytics Plus

  • Collaborate Plus

55%

Revenues per click to directions.

Compare all plans

Testimonials

Real Results From Brands That Respond Smarter

Useful platform!

You can see the feedback from customers and also reply tho them!

Sandra M
Mid-Market

Effortless Local Search Management

The ease of syncing edits to all directories

Jason S
g2 badge

Great product and excellent customer service

The ease of use, the continuous development of the software/platform and the respectful exchange at eye level between Uberall and the customers. What is really exceptional about Uberall is their willingness to work together to find the best solution for their customers.

Carsten H
Strategic Marketing Leader

Awesome listings vendor to get more presence

I like the ease of access to navigate and make changes to our directory listings, sepcifically google listings.

Craig R
remax italia

Our local data is structured and verified

By partnering with Uberall, REMAX Italia is ensuring local data is structured and verified, making every REMAX office the definitive answer for AI-driven home buyers.

Massimo Manoni
REMAX Italia
g2 logo

Centralized listings and review management that saves us time

Uberall has been great for us because it brings all of our business listings into a single dashboards. Rather than updating details manually across multiple sites, we can manage everything from one centralized platform, which saves can manage everything from our location information stays consistent everywhere, which is important for appearing correctly in search results. I really appreciate is the review management tool. It makes it easy for our team to monitor customer feedback and respond to reviews without having to jump and forth between different.

Paul S
Verified G2 User
BOYLE sports logo

Managing 400 locations from a single platform has been a game-changer

Managing 400 locations from a single platform through Uberall has been a game-changer for BOYLE Sports. In today’s landscape, the moment someone searches is absolutely critical as it’s often the first touchpoint with our brand, so getting that right has a direct impact on whether that search converts into a shop visit. Uberall Listings plays a huge role in ensuring our information is accurate, visible and engaging at that key decision-making moment and it has become an integral part of our overall success. With Local Pages rolling out next, we’re excited to strengthen that connection between digital discovery and in-store experience.

Colm O’Donoghue
BOYLE Sports
Grid Leader badge G2

The most useful part of Uberall is the ease of use and being able to manage a number of business locations and reviews all in one place. It has enabled my team and I to easily manage everything we need without any issues. The customer support has been great every time I have needed to reach out to the support team, the ease of integration within my team and wider business has also been a massive time saviour

Enterprise customer on G2
G2 logo

Uberall keeps listings consistent and reviews centralized

Uberall works well as central place to mange different tools and listings. We connect serval services such as google, apple maps, and other directories and it helps keep all our location information consistent across them. I also appreciate the data insights and the ability to see the actual reviews in platform, which makes it more convenient to handle the details and manage the tools within the platform. The features are helpful because they pull feedback from different sites and display it together, saving time when I’m checking what customers are saying.

Tya N
Verified G2 User
G2 logo

Effortless listings and review replies—AI generator saves me time

I love the ease of managing our listings. I also love the ease of replying to reviews. The AI reply generator saves me a lot of time! I don't use the reply as-is, I do modify them but it gives me a great starting point.

Kristy O
Verified G2 User
menkind logo

Uberall has been fantastic for us

Speaking as a retailer that didn't have a local SEO strategy in place before, Uberall has been fantastic for us. It keeps our data accurate across every platform and gives our stores a simple way to add content and respond to customers.

Tom Phillips
Menkind
burger king logo

Burger King stays visible where it matters most: locally

Local visibility is a key driver of traffic to our restaurants. Thanks to our partnership with Uberall, Burger King stays visible where it matters most: locally — making it easy for guests to find us and come enjoy our flame-grilled burgers.

Camille Van Holzaet
Burger King Belgium
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