Customer Experience Management
Deliver Customer Experiences That Feel Human
At Uberall, we give your CX team the intelligence and tools to track sentiment, manage feedback, and build lasting loyalty, so every interaction drives growth and every customer feels heard.
Uberall is the Platform of Choice for Leading Brands Like
Uberall Features
Tools That Help You Deliver Memorable Experiences
Manage Reviews With Consistency
Easily monitor, analyze, and respond to customer reviews across every location and platform while keeping every reply on-brand and fast.
- Unified Inbox: Monitor all reviews in one place to improve response times and ensure no customer concern is overlooked.
- Smart Templates: Maintain brand consistency with pre-approved responses that help teams reply quickly and professionally.
- AI Assistance: Let UB-I suggest personalized, on-brand replies that save time while preserving the human touch customers expect.
- Poor CX Into Positive: Resolve negative feedback fast to rebuild trust and improve overall brand reputation.

Engage Customers on Every Channel
Manage, schedule, and post engaging local content on all social platforms to engage customers and drive conversions.
- Centralized Dashboard: Post across multiple platforms from one dashboard to save time and ensure every message reaches the right audience.
- Local Relevance: Highlight locally tailored events and offers to connect better with customers in each region.
- Brand Consistency: Protect your brand’s voice and visual identity by maintaining uniform tone and design.
- AI Automations: Post quickly and consistently by creating engaging social media posts with the help of our AI.

Understand What Customers Really Feel
Go beyond star ratings with AI-powered sentiment analysis that reveals emotions, emerging trends, and opportunities to improve customer satisfaction.
- Trend Detection: Identify changes in sentiment and common issues early to take action quickly.
- Emotion Analysis: Measure customer feelings toward your brand and learn how to make them more positive.
- CX Optimization: Use insights from reviews to improve communication, service, and overall brand experience.

Analyze and Optimize Customer Experience Data
Link customer experience data to business performance, helping your team make smarter, faster, and revenue-driven decisions.
- Performance Metrics: Track visibility, engagement, reputation, and conversions to see how your CX initiatives affect business outcomes.
- Comparative Insights: Track location performance to identify high-performing sites and those needing improvements.
- Tailored Recommendations: Receive personalized smart recommendations to uncover what is missing and gain a winning edge.

Connect Uberall With the Tools You Use
Easily integrate Uberall with your existing tech stack to streamline workflows, unify customer data, and make better business decisions.
- CRM Compatibility: Sync with leading CRMs like Salesforce and HubSpot to enrich profiles with local data.
- Canva Integration: Design on-brand social media content in Canva and instantly make it available inside Uberall.
- POS Integrations: Ensure inventory, sales, and customer data are updated in real time across all locations.

Location audit
Location Marketing Audit
Enter the company name that you use across your Google Business Profiles, the country and the number of locations you want to test, make yourself a coffee and your results are there!
Business Search
AI-generated summaries can be inaccurate. Double-check important info.
NAP Scorecard
Based on 10 businesses
13% better than listed businesses
Overall Score
Listings Health
Business Name
10/10
Address
10/10
Phone
10/10
Category
10/10
Bing Places Consistency
Skipped
Apple Maps Consistency
8/10 found
Review Score
Rating
8/10 above 4.0
Review Count
10/10 have 10+
Response Rate
0%
Local Page
Website
10/10
Opening Hours
10/10
Local Website URL
10/10 local
Google Posts
0/10 active
Photos
avg 0 per location
Your personalized audit summary will appear here.
#
Name
Address
Phone
Website
Hours
Rating
Reviews
Claim
Bing
Apple
1
Albert Heijn - XL Mechelen
Nora Tilleylaan 40, 2800 Mechelen, Belgium
+32 15 69 95 00
Local
Set
4.4
1607
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Found
—
Match
Reviews
—
Star Distribution
5 star
0
4 star
0
3 star
0
2 star
0
1 star
0
Photos
—
Posts
—
Cross-Platform Consistency
Bing Places
Matched by:
Name
—
—
Address
—
—
Phone
—
—
Website
—
—
Apple Maps
Matched by:
Name
—
—
Address
—
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Phone
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Website
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how it works
The way Uberall supports the industry
Pricing
Flexible Plans for Every CX Team
We offer scalable pricing designed to fit your business goals, tech stack, and team size, helping you deliver better experiences without overextending your budget.
Show up
Improve your visibility
Uberall Essentials
Listings
Level Up with these Add-Ons
Posting to Google & Apple
Analytics Plus
Collaborate Plus
39%
Revenues per click to directions.
Stand Out
Popular
Be the first choice for all potential clients
Uberall Essentials
Listings
Review
Level Up with these Add-Ons
Posting to Google & Apple
Reviews Plus
Analytics Plus
Collaborate Plus
72%
Increase in clicks to direction

Stand Out
Create engagement with local communities at scale
Uberall Essentials
Listings
Reviews
Local social
Posting to Google & Apple
Level Up with these Add-Ons
Reviews Plus
Analytics Plus
Collaborate Plus
55%
Revenues per click to directions.
Testimonials
See How CX Leaders Grow Loyalty With Uberall





























